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Our system solutions help to manage Marketing campaigns and order fulfilment as well as the handling of Out- and Inbound-campaigns.
- Setup und customizing:
- rbc Campaign management system (Basis: Microsoft Business Solution Navision/CRM)
- rbc Order management system (Basis: Microsoft Business Solution Navision/ERP)
- rbc Analytics system: OLAP (Basis: Cognos), Data-Mining (Basis: SAS)
- rbc CTI Outbound system (Basis: Dialog Master)
- rbc Inbound system (Basis: Avaya Definity)
- rbc IVR System (Basis: Intel NetMerge CT ADE)
- rbc Web connection (Basis: Cold Fusion)
- rbc Email- and SMS-Engines (Basis: case driven)
- rbc Printing system (Basis: PrintShopMail)
- rbc Formatting and match system (Basis: Own developments)
- Setup and maintenance of interfaces towards 3rd party systems
(e.g. Siebel, SAP)
Call us on +41 (0) 44 925 36 36, so we can advise you and share our experience with you or write us an E-Mail.
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