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Contact management / -control |
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Systematic process of planning, realisation and controlling of campaigns and individual contacts.
- Central management of contact and address data as basis for all contact activities (including integration of universe data)
- Implementation of multi-level campaigns
- Qualification of prospects and customers
- Purposeful selling assistance for sales teams and customer care
- Formation of target groups, counting runs and selections
- History of all contact activities and responses (level contact/product)
- Stop codes / exclusions (channel (e.g. E-Mail), product, campaign/history)
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- Additional characteristics (attributes) to contact data
- Building of relations / roles (e.g. „recommended by“)
- Integrated data matching (phonetical address base)
- Reporting
- ERP Integration (order management: finances, material management, production etc.)
Call us on +41 (0) 44 925 36 36, so we can advise you and share our experience with you or write us an E-Mail.
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