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Interactive Voice Response (IVR) |
IVR (Interactive Voice Response): Speech processing systems, which enable an interactive dialogue between humans and machine. Those systems take over the purposeful guidance of the caller or can qualify discussions. The caller uses the telephone keyboard to navigate.
- Interactive lotteries, code inquiries, evaluation of quick wins
- Contest participation
- Automated response handling
- Generation of donations (with and without qualification of donors)
- Automated payments
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