Incoming calls from customers (0800, 0848, 0900, 0901, 044...) B2B and B2C.
- Info lines and pre sales inquiries
- Direct sales of tickets, services and products (sales)
- Customer care:
- Information service
- Up- and cross-selling
- Retention/winback
- Forwarding to specialists
- Technical support (1st and 2nd Level)
- Front office and overflow handling
- Insourcing services:
- Recruitment
- Training (including on the job training)
- “Agent leasing”
- Infrastructure and technology
- Coaching, consulting and project management
Call us on +41 (0) 44 925 36 36, so we can advise you and share our experience with you or write us an E-Mail.
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